Software Architect & Author

AI-Powered SaaS That Holds Up at Scale

Lee Atchison is a software architect and author who helps companies architect and operate AI-powered SaaS at scale.

Adding AI to a product is the easy part. Keeping it fast, affordable and reliable once real customers arrive is where most teams get stuck.

Four Problems Lee Helps Solve

Architecting AI-powered SaaS at scale

Most AI features start bolted onto the side of the app. That works for a demo. At scale, the model needs a real place in the architecture.

The five levels of AI-native architecture →

AI cost architecture

A function call used to be free. A model call isn’t, and the bill grows with every customer. Cost has to be part of the design, because the invoice is a bad place to find out.

Your Function Call Was Free. This One Isn’t. →

Operating AI reliably in production

An AI feature can be up and still be wrong. Reliability now means knowing how often it’s wrong, who it affects, and how fast you’ll notice.

AI Didn’t Break Your Risk Matrix. It Broke Your Scores. →

Scalability and high availability

Your system worked fine at a thousand users. Then it didn’t. Lee has done this work since Amazon, and wrote the O’Reilly book on it.

Architecting for Scale →
Lee Atchison
Software Architect Author Former AI Company CTO Advisor

From Amazon and New Relic to AI

Lee Atchison is a software architect and author who helps companies architect and operate AI-powered SaaS at scale. At Amazon, he helped rearchitect the retail website and built AWS Elastic Beanstalk. He led architecture for New Relic’s fast-growing SaaS platform and served as CTO of an AI company. He wrote Architecting for Scale (O’Reilly) and publishes Software Architecture Insights.

More about Lee →

Amazon.com AWS New Relic Product Genius

Books by Lee Atchison

Practical guides for architects and technology leaders navigating modern software challenges.

View All Books →
180,000+ learners have taken Lee’s courses

Professionals across the globe learn cloud architecture, scalability, and modern software design from Lee’s courses.

Software Architecture Insights

Lee’s weekly newsletter and podcast on building AI into SaaS, what it costs to run, keeping it reliable, and designing for scale.

AI-Native AI Cost AI Reliability Scalability High Availability Tech Leadership
Explore the Article Library

Let’s Look at Your Architecture

Usually something ran fine until it didn’t, or an AI feature is about to ship. Either way, the earlier we talk, the cheaper the fix.

  • Architecture reviews for AI-powered SaaS platforms
  • AI cost and reliability assessments
  • Scalability and availability reviews
  • Fractional chief architect and advisory roles
Talk With Lee